Fractional Head of Technology

This executive-level contract role sits within a growing solar supply chain and distribution business. The engagement begins with a 30-day assessment of existing systems, processes, staffing, and ongoing projects, followed by a practical technology roadmap focused on efficiency, customer experience, and business growth. The initial 90-day scope targets CRM adoption, workflow automation, data quality improvements, and AI-enabled operational processes.

The successful contractor will combine hands-on technical problem-solving with strategic leadership, working closely with executive leadership, finance, and operations teams. The role is remote and part-time, with an expected commitment of approximately three days per week and occasional travel. There is potential for extended collaboration based on outcomes and business needs.

• Serve as the senior technology leader, establishing priorities, guiding the internal team, and taking accountability for delivery and measurable business results.
• Conduct an initial 30-day assessment of systems, processes, staffing, and projects, then establish the technology roadmap, budget, and success metrics.
• Evaluate and optimise the existing CRM, improving adoption, data quality, and record governance in collaboration with sales leadership.
• Work directly with NetSuite, HubSpot, and AI tools to investigate issues, test solutions, and deliver targeted improvements, delegating specialist implementation where appropriate.
• Introduce practical automation solutions for workflows such as call screening and RFQ intake, tracking time saved, accuracy, and adoption outcomes.
• Lead weekly steering meetings with the board and key executives, maintaining a concise performance dashboard covering results, spending, milestones, risks, and action owners.

• Senior technology leadership experience as a Head of Technology or equivalent, with a track record of improving business systems and delivering measurable outcomes.
• Proven success improving CRM adoption, integrating business systems, and reducing manual processes within lean teams and constrained budgets.
• Practical hands-on experience with NetSuite, HubSpot, and AI tools, including the ability to troubleshoot issues and assess technical work.
• Demonstrated experience implementing AI in business operations, measuring accuracy and time savings, and supporting organisational adoption.
• Strong project and vendor management skills, including defining delivery expectations, monitoring quality, and managing external specialists.
• Ability to commit approximately three days per week during the initial 90-day engagement, with availability for occasional travel.

Jobgether is a flexible work platform that connects professionals with remote and fractional roles globally. It partners with companies to surface executive and specialist contract opportunities, managing application and hiring processes on behalf of its partner organisations across a range of industries.