Fractional Chief Operating Officer

CMOco is a full-service marketing and advertising agency seeking a fractional COO to take primary ownership of agency operations. Working directly alongside the CEO, the successful candidate will manage a multidisciplinary team spanning creative, digital advertising, social media, and project management functions, while maintaining accountability for operational efficiency and client service quality.

The role encompasses financial oversight including budgets, P&L, cash flow, and project profitability, as well as contributing to strategic planning, agency restructuring, and business development. The position is structured as a fractional commitment with the potential to evolve into a full-time executive appointment as the agency grows.

• Lead day-to-day agency operations, ensuring efficient workflows, accountability, and consistent client service delivery
• Manage a multidisciplinary team of creative, digital, social media, and project management professionals
• Oversee resource allocation, project prioritisation, team performance, and operational efficiency
• Monitor financial performance including budgets, operating expenses, P&L, and project profitability
• Partner with the CEO on strategic priorities, agency restructuring, and long-term business development
• Collaborate with the Business Development Manager on new client proposals and strategic presentations as required

• 5+ years of professional experience in marketing and advertising, including significant agency or team leadership experience
• Demonstrated ability to lead multidisciplinary marketing and creative teams in a remote environment
• Strong understanding of integrated marketing strategy, digital advertising, social media, and branding
• Proven experience with P&L oversight, budgeting, financial management, and operational planning
• Excellent communication, business judgement, and independent prioritisation skills
• MBA or advanced business degree preferred, along with prior senior agency COO experience

CMOco is an established full-service marketing and advertising agency offering integrated services across creative, digital, social media, and campaign management. The agency serves a diverse client base and is led by an actively involved CEO focused on long-term strategic growth and operational excellence.