Director of Retail Operations (Advisory Role)

The Triana Group connects innovators, channel partners, and end-users across international markets, helping them navigate global commercial complexity. This advisory engagement invites experienced retail operations professionals to review product demos, complete structured evaluation forms, and engage directly with innovators to provide constructive, realistic feedback.

The most pressing projects focus on the growth of multichannel customer experience and customer service solutions. All activities are opt-in. Compensation is adjusted to the adviser's profile and the specific project, and members gain access to exclusive privileges. Candidates must be based in the USA, as direct market experience is a requirement.

• Review brief product demos related to retail operations and customer experience innovations
• Complete online evaluation forms to capture structured, actionable feedback
• Engage in direct conversations with innovators to discuss ideas and practical implications
• Provide constructive, realistic assessments of multichannel customer experience solutions
• Apply creative thinking to identify potential improvements or applications for new products

• Solid professional experience in retail operations or a closely related field
• Based in the USA, with direct experience in the US retail market
• No conflicts of interest with the products or companies under review
• Strong curiosity and genuine interest in innovation and emerging solutions
• Ability to provide candid, constructive, and well-reasoned feedback

Founded in 2008, The Triana Group facilitates connections between innovators, channel partners, and end-users across thousands of organisations internationally. The firm gathers market insights and guides clients through the complexities of global commercial expansion.