Fractional Law Firm Chief Operating Officer Consultant (COO)

Outlook Advisory Group (OAG) delivers fractional COO services to small- and mid-size law firms across the United States. Operating in the space between founder-led practices and firms large enough to support a full executive team, OAG partners closely with owners and managing partners on strategic planning, process design, leadership development, and technology implementation. Client engagements are long-term, typically extending beyond two years.

The fractional COO consultant will carry a client load of 4-7 firms at any one time, working hands-on across strategy sessions, implementation projects, vendor liaison, and accountability frameworks. The role is fully remote and requires comfort operating at the executive level across multiple organisations concurrently. Base compensation starts at $100,000 for employed arrangements, or one-third of client retainer revenue for contractors.

• Lead regular strategy meetings and drive business planning, goal-setting, and accountability across each client firm
• Build trusted, long-term relationships with law firm owners, founders, and managing partners
• Identify and implement process improvements, workflow design, and technology optimisation within client organisations
• Liaise with clients' vendors and other consulting partners to align on overall business strategy
• Track billable time daily and manage a client portfolio generating up to $75k in monthly retainer revenue
• Participate in industry marketing initiatives including roundtable events, blog planning, and presentations

• Minimum five years of experience working within law firms, including at least two years in an executive leadership role
• Bachelor's degree in Management, Operations, Accounting, Communications, or a related field; MBA preferred
• Solid understanding of law firm practice areas, billing structures, and administrative operations
• Demonstrated ability to manage multiple client engagements simultaneously with strong prioritisation and time management
• Professional presentation and communication standards appropriate for CEO and founder-level interactions
• Solution-focused and non-judgmental approach to client advisory work

Outlook Advisory Group is a Charlotte-based consultancy providing fractional COO services exclusively to law firms. The firm works with small- to mid-size practices nationwide, helping owners reclaim strategic focus by managing operations, implementing technology, and building sustainable growth frameworks. OAG is a growing, mission-driven organisation with a collaborative team culture.