Head of Talent & Performance (Fractional) - B2B SaaS, Sales & Marketing Focus

Flosum is a growing B2B SaaS company seeking a fractional operator to build and maintain a high-performing sales and marketing organisation. This is not a traditional HR role. The successful candidate will set clear performance standards across all roles, identify underperformers early, coach them quickly, and manage exits within 60 to 90 days where improvement is not achieved. The CEO retains sign-off authority on terminations.

In addition to performance management, the role covers building a structured hiring engine for account executives, SDRs, marketers and their managers, with tracking across time-to-hire, ramp time and quota attainment. The engagement begins with a paid 30-day trial, evaluated on tangible deliverables including scorecards and a performance review cadence, with conversion to a longer arrangement based on results.

• Set measurable performance standards for every role and identify underperformers early, coaching and exiting within 60 to 90 days where needed
• Build and manage a hiring engine for AEs, SDRs, marketers and their leaders, tracking time-to-hire, ramp time and quota attainment
• Run and deliver terminations directly, with CEO sign-off on each decision
• Hold managers accountable for team performance and support them in making difficult calls
• Build a culture that publicly rewards top performers and maintains a clear, consistent bar
• Proactively surface problems and proposed solutions to the CEO without waiting to be prompted

• Operator background in sales, RevOps, recruiting or operations leadership within B2B SaaS companies
• Direct, hands-on experience hiring sales and marketing professionals at B2B SaaS organisations
• Personal experience running the exit of an underperformer
• Comfortable using metrics such as revenue per employee, quota attainment and regretted attrition to assess performance
• US-based, available 15 to 25 hours per week, and open to transitioning to a full-time arrangement
• High-energy, fast-moving, and willing to push back constructively on leadership

Flosum is a growing B2B SaaS company focused on building a high-performance sales and marketing organisation. The company operates with a results-first culture and is seeking fractional operators who can deliver measurable outcomes quickly and convert to longer engagements based on performance.