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Robert Half

Interim Director of Shared Services

Active
Hybrid
USA (Plano, TX)
2026-11-02
Job Summary

An interim contract role leading high-volume accounts payable and receivable operations in Plano, Texas, with a focus on process redesign, automation, and team performance across a large shared services function.

Job Details

This interim contract position requires a hands-on leader to oversee shared services operations across accounts payable, accounts receivable, billing, collections, cash application, and vendor management in Plano, Texas. The role is predominantly on-site and demands a director who can strengthen service delivery and drive measurable improvements in transactional accounting performance.

The successful candidate will establish KPIs and reporting dashboards, lead automation and system enhancement projects, build standardised procedures and control frameworks, and champion continuous improvement. Collaboration with finance, operations, and senior leadership to resolve service issues and support broader business objectives is central to this engagement.

Job Responsibilities
  • Direct daily performance across AP, AR, billing, collections, cash application, and payment functions
  • Set measurable objectives for managers and team leads, reinforcing accountability across a large transactional accounting organisation
  • Launch and manage workflow improvement initiatives to increase scalability and strengthen internal controls
  • Oversee vendor-related processes, invoice handling, customer billing, and collection activities
  • Lead automation efforts, system enhancement projects, and process transformation to modernise shared services capabilities
  • Establish performance indicators, service benchmarks, and reporting dashboards to monitor output quality and responsiveness
Job Requirments
  • Bachelor's degree in Accounting, Finance, Business, or a related discipline
  • At least 10 years of progressive experience in shared services, accounting operations, AP, or AR environments
  • Minimum 5 years of leadership experience managing managers, supervisors, and staff
  • Demonstrated success leading teams of 20 or more in a fast-paced, high-volume setting
  • Strong Excel and reporting capabilities alongside advanced analytical and organisational skills
  • Experience driving automation, process improvement, or operational transformation initiatives; familiarity with D365, BlackLine, Power BI, or Alteryx preferred
About the Company

Robert Half is the world's first and largest specialised talent solutions firm, connecting qualified professionals with opportunities across finance and accounting, technology, marketing, legal, and administrative disciplines. The firm provides contract, temporary, and permanent placement solutions globally.

Robert Half

Interim Director of Shared Services

$

65

-

$

75

Fractional role

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