Interim Director of Enterprise Systems

This interim role sits at the intersection of technical strategy and university operations, with accountability for the full lifecycle of an institution's enterprise systems portfolio. The director defines architecture standards, roadmap priorities, and change-management protocols across the ERP and its connected platforms, while ensuring availability, security, and compliance are maintained throughout.

A key aspect of the position is bridging technical teams and campus functional areas including Registrar, Financial Aid, Finance, Human Resources, and Admissions. The director oversees data integration across platforms using APIs, batch pipelines, and middleware such as Ellucian Ethos, supports institutional data governance, and leads a team of enterprise applications and integration professionals toward continuous improvement and service excellence.

• Define and maintain the ERP roadmap, architecture standards, and lifecycle management practices for the institution's enterprise systems portfolio.
• Translate institutional priorities into operational plans, service-level standards, and measurable technology outcomes.
• Lead, mentor, and develop a team of enterprise applications and integration professionals, fostering a culture of accountability and continuous improvement.
• Oversee data integration across platforms using modern APIs, batch pipelines, and integration middleware including Ellucian Ethos.
• Partner with campus functional leaders to evaluate and optimise cross-departmental business workflows and support data governance initiatives.
• Establish change-management protocols and standard operating procedures to ensure system reliability, performance, and compliance.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• At least five years of progressively responsible experience in enterprise systems architecture, administration, or integration.
• Demonstrated success leading and developing technical or cross-functional project teams.
• Deep understanding of enterprise architectures, relational databases such as MSSQL, and integration methodologies including REST and SOAP APIs, middleware, and ETL/ELT.
• Proven ability to deliver complex, multi-stakeholder enterprise projects from initiation through adoption.
• Strong communication skills with the ability to translate technical concepts for non-technical academic and administrative partners.

Ferrilli is a higher education technology consulting firm that partners with colleges and universities across the United States. The firm provides advisory, implementation, and managed services across enterprise systems, data analytics, and institutional technology strategy.